FAQ

FREQUENTLY ASKED QUESTIONS


How Long Does Shipping Take 
  • Domestic shipping can take anywhere from 5 up to 12 business days.
  • International shipping could take 7 up to 14 business days.
  • Due to global supply chain challenges, shipping times could be longer than usual.

Is There Free Shipping ?

  • Yes, we offer free shipping for all orders in the United States.

How Do I Track My Order ?

  • Once your order ships, we’ll send a tracking number to your email. Use this number to monitor your delivery on either our website or the courier’s website.

Any Other Questions ?

  • Feel free to contact our team via email sales@shinepromise.com